Cool Water FAQ

Place an order for COOL Water in just a few simple steps:

  1. Log in to the COOL Water website.

  2. Select the product => Cool Distilled Water 18.9 liters.

  3. Click 'Add to Cart' and specify the quantity.

  4. When you have finished shopping, click 'Shopping Cart' in the upper right corner to proceed to checkout.

  5. Enter your delivery date and recipient information for this order (if any changes).

  6. Confirm your order and complete the transaction.

Our order cut off time for online and telephone orders is 17:00 on working days for next delivery schedule.

 

Our CS center working hours are 09:00-17:00 Monday-Friday, 09:00-12:00 Sat (except Sunday and public holidays).

Please go to login page and click “Forget Password” and submit after entry your registered email address. You will receive an email and please click the link in the email to reset password.

If your email is for multiple accounts, please enter your customer code instead.